Sayan Pramanik
ServiceNow Developer|
I'm a developer who enjoys building tools that actually solve problems—whether that's automating ServiceNow workflows with Virtual Agents and Flow Designer, or crafting real-time Angular dashboards that make complex data easy to navigate. My background spans frontend work at NielsenIQ, full-stack builds at Innoart, and ServiceNow platform development at CubeSimple. I've also built side projects ranging from Discord music bots to stock portfolio trackers, mostly because I like seeing ideas turn into working software.
Experience
CubeSimple
ServiceNow Developer
09/2025 - Present
Implemented Now Assist AI to streamline incident and request submission. Designed and deployed Virtual Agent conversations and Flow Designer automations to accelerate ticket resolution across Microsoft Teams and the Service Portal, improving self-service adoption and user experience.
- JavaScript
- NowAgent
- Scripting
Innoart Technologies
Software Engineer
08/2023 - 06/2025
Delivered two end-to-end Angular applications, integrating RESTful APIs to provide performant and consistent user experiences. Collaborated with backend teams to define and document API contracts in Swagger/OpenAPI, ensuring reliable, testable, and maintainable client–server communication.
- Angular
- TypeScript
- REST APIs
- Swagger
NielsenIQ (NIQ)
Front-End Developer (Internship)
02/2023 - 05/2023
Developed responsive Angular components using TypeScript, HTML, and SCSS, contributing to UI quality and maintainability. Supported debugging, refactoring, and styling efforts to align with design guidelines and improve usability.
- TypeScript
- HTML
- SCSS
- Angular
Projects
Market Data Portfolio
July 2025 - Present
Built a production-grade stock portfolio web application with real-time market data, dynamic holdings tracking, and transaction journaling. Implemented a balance calculator, customizable data grids with sorting and filtering, and automated refresh to keep views current. Delivered a responsive Angular UI with sticky headers, modal workflows, and mobile-first layouts.
- Angular
- TypeScript
- RxJS
- SCSS
- HTML5
- REST APIs
- Responsive Design
- UI/UX
- State Management
- Web Animations
Buff Discord Music Bot
Aug 2024 - Dec 2024
Developed a feature-rich Discord music bot with queue management, loop modes, and granular playback controls. Integrated YouTube and Spotify sources with FFmpeg-based streaming to enable stable, low-latency playback. Containerized with Docker for reproducible deployments and simplified operations.
- Python
- Discord API
- FFmpeg
- YouTube API
- Spotify API
- AsyncIO
- Slash Commands
- Docker
- Logging
Microsoft Rewards Automation
Jan 2024 - Feb 2024
Authored a Python automation utility to complete daily Microsoft Rewards tasks using Selenium-driven browser flows. Added configurable delays, error handling, and structured logging to improve reliability and repeatability. Reduced manual effort while ensuring consistent task completion.
- Python
- Selenium
- Web Automation
- XPath/CSS Selectors
- Error Handling
- Logging
- Configuration
RP Server Development
Jun 2022 - Feb 2023
Architected and developed a GTA V roleplay server on RAGE Multiplayer featuring jobs, housing, vehicles, and economy systems. Emphasized scalable server logic, persistent data models, and engaging gameplay loops. Implemented modular features to simplify ongoing updates and community-driven expansions.
- C#
- JavaScript
- RAGE Multiplayer
- Server Architecture
- Gameplay Systems
- Economy Systems
- Relational Database
- HTML
- CSS
Nominated as Best Project
Calendar Event Manager
Jun 2022 - Jul 2022
Built a desktop application to create, update, and manage Google Calendar events with secure account integration. Designed an intuitive interface with clear event forms, date pickers, and actionable status feedback. Streamlined routine scheduling to reduce friction and user error.
- Python
- Tkinter
- Google Calendar API
- OAuth 2.0
- Desktop UI
WEB-based Multiplayer Game
Mar 2022 - Apr 2022
Developed a real-time multiplayer browser game during an HCL internship using modern web technologies and networking concepts. Implemented server–client messaging, session handling, and responsive inputs to maintain smooth gameplay. Focused on lightweight assets and efficient update loops for consistent performance.
- JavaScript
- Node.js
- WebSockets
- Socket.io
- HTML
- CSS
- Real-time Systems
Multiplayer Turtle Game
Feb 2022 - Feb 2022
Created a local multiplayer game using Python’s Turtle graphics to enable multiple players on a single system. Implemented collision detection, turn logic, and scorekeeping to provide a complete gameplay loop. Structured the codebase for readability and easy experimentation.
- Python
- Turtle
- Game Loop
- Collision Detection
Medicine Reminder
Nov 2021 - Dec 2021
Developed a Windows desktop application to manage medication schedules with configurable reminders. Added medicine catalogs, scheduling workflows, and system notifications to support timely adherence. Focused on a clean, accessible UI to minimize user friction.
- Python
- Tkinter
- Scheduling
- Notifications
- Desktop App
Education
B.E. - CSE
Sathyabama Institute of Science and Technology
Mar 2019 - Mar 2023
Score: 84%
12th CBSE - PCM & Computer Science
Alwin Memorial Public School
Mar 2018 - Mar 2019
Score: 79%
10th CBSE
Alwin Memorial Public School
Mar 2016 - Mar 2017
Score: 85%
Skills & Technologies
HTML
CSS / SCSS
TypeScript
Angular
RxJS
UI/UX Design
Responsive Design
REST APIs
Node.js
Python
Selenium
Discord API
FFmpeg
Docker
Git & GitHub
Linux
MySQL
MongoDB
WebSockets / Socket.io
OAuth 2.0 & Google APIs
C#
ServiceNow Platform
Virtual Agent
Flow Designer
Achievements
Google Hashcode
03/2022 - 04/2022
Team Rank- 1135th (score-2389404)
Google Kickstart
03/2022 - 04/2022
Round A- 11942nd and Round B- 5717th
Code Kaze
02/2022 - 03/2022
National Rank : 1165th, College Rank : 1st, Graduation Year Rank [All India] : 775th