Sayan Pramanik

ServiceNow Developer | Full-Stack Engineer

I'm a developer who enjoys building tools that actually solve problems—whether that's automating ServiceNow workflows with Virtual Agents and Flow Designer, or crafting real-time Angular dashboards that make complex data easy to navigate. My background spans frontend work at NielsenIQ, full-stack builds at Innoart, and ServiceNow platform development at CubeSimple. I've also built side projects ranging from Discord music bots to stock portfolio trackers, mostly because I like seeing ideas turn into working software. My approach is straightforward: write clean code, test thoroughly, and keep improving based on what breaks.

Experiences

CubeSimple

View Letter

ServiceNow Developer

09/2023 - Present

Implemented Now Assist AI to streamline incident and request submission. Designed and deployed Virtual Agent conversations and Flow Designer automations to accelerate ticket resolution across Microsoft Teams and the Service Portal, improving self-service adoption and user experience.

JavaScript
NowAgent
Scripting

Innoart Technologies

Software Engineer

08/2023 - 06/2025

Delivered two end-to-end Angular applications, integrating RESTful APIs to provide performant and consistent user experiences. Collaborated with backend teams to define and document API contracts in Swagger/OpenAPI, ensuring reliable, testable, and maintainable client–server communication.

Angular
TypeScript
REST APIs
Swagger

NielsenIQ (NIQ)

View Letter

Front-End Developer (Internship)

02/2023 - 05/2023

Developed responsive Angular components using TypeScript, HTML, and SCSS, contributing to UI quality and maintainability. Supported debugging, refactoring, and styling efforts to align with design guidelines and improve usability.

TypeScript
HTML
SCSS
Angular

Projects

Market Data Portfolio

July 2025 - Present

Built a production-grade stock portfolio web application with real-time market data, dynamic holdings tracking, and transaction journaling. Implemented a balance calculator, customizable data grids with sorting and filtering, and automated refresh to keep views current. Delivered a responsive Angular UI with sticky headers, modal workflows, and mobile-first layouts.

Angular
TypeScript
RxJS
SCSS
HTML5
REST APIs
Responsive Design
UI/UX
State Management
Web Animations

Buff Discord Music Bot

Aug 2024 - Dec 2024

Developed a feature-rich Discord music bot with queue management, loop modes, and granular playback controls. Integrated YouTube and Spotify sources with FFmpeg-based streaming to enable stable, low-latency playback. Containerized with Docker for reproducible deployments and simplified operations.

Python
Discord API
FFmpeg
YouTube API
Spotify API
AsyncIO
Slash Commands
Docker
Logging

Microsoft Rewards Automation

Jan 2024 - Feb 2024

Authored a Python automation utility to complete daily Microsoft Rewards tasks using Selenium-driven browser flows. Added configurable delays, error handling, and structured logging to improve reliability and repeatability. Reduced manual effort while ensuring consistent task completion.

Python
Selenium
Web Automation
XPath/CSS Selectors
Error Handling
Logging
Configuration

RP Server Development

Certificate

Jun 2022 - Feb 2023

Architected and developed a GTA V roleplay server on RAGE Multiplayer featuring jobs, housing, vehicles, and economy systems. Emphasized scalable server logic, persistent data models, and engaging gameplay loops. Implemented modular features to simplify ongoing updates and community-driven expansions.

C#
JavaScript
RAGE Multiplayer
Server Architecture
Gameplay Systems
Economy Systems
Relational Database
HTML
CSS

🏆 Nominated as Best Project

Calendar Event Manager

Jun 2022 - Jul 2022

Built a desktop application to create, update, and manage Google Calendar events with secure account integration. Designed an intuitive interface with clear event forms, date pickers, and actionable status feedback. Streamlined routine scheduling to reduce friction and user error.

Python
Tkinter
Google Calendar API
OAuth 2.0
Desktop UI

WEB-based Multiplayer Game

Mar 2022 - Apr 2022

Developed a real-time multiplayer browser game during an HCL internship using modern web technologies and networking concepts. Implemented server–client messaging, session handling, and responsive inputs to maintain smooth gameplay. Focused on lightweight assets and efficient update loops for consistent performance.

JavaScript
Node.js
WebSockets
Socket.io
HTML
CSS
Real-time Systems

Multiplayer Turtle Game

Feb 2022 - Feb 2022

Created a local multiplayer game using Python’s Turtle graphics to enable multiple players on a single system. Implemented collision detection, turn logic, and scorekeeping to provide a complete gameplay loop. Structured the codebase for readability and easy experimentation.

Python
Turtle
Game Loop
Collision Detection

Medicine Reminder

Nov 2021 - Dec 2021

Developed a Windows desktop application to manage medication schedules with configurable reminders. Added medicine catalogs, scheduling workflows, and system notifications to support timely adherence. Focused on a clean, accessible UI to minimize user friction.

Python
Tkinter
Scheduling
Notifications
Desktop App

Education

B.E. - CSE

Sathyabama Institute of Science and Technology

Mar 2019 - Mar 2023

Score: 84%

12th CBSE - PCM & Computer Science

Alwin Memorial Public School

Mar 2018 - Mar 2019

Score: 79%

10th CBSE

Alwin Memorial Public School

Mar 2016 - Mar 2017

Score: 85%

Skills

HTML

CSS / SCSS

TypeScript

Angular

RxJS

UI/UX Design

Responsive Design

REST APIs

Node.js

Python

Selenium

Discord API

FFmpeg

Docker

Git & GitHub

Linux

MySQL

MongoDB

WebSockets / Socket.io

OAuth 2.0 & Google APIs

C#

ServiceNow Platform

Virtual Agent

Flow Designer

Achievements

Google Hashcode

03/2022 - 04/2022

Team Rank- 1135th (score-2389404)

Google Kickstart

03/2022 - 04/2022

Round A- 11942nd and Round B- 5717th

Code Kaze

02/2022 - 03/2022

National Rank : 1165th, College Rank : 1st, Graduation Year Rank [All India] : 775th