
Sayan Pramanik
ServiceNow Developer|
I build tools that solve real problems — automating ServiceNow workflows with Virtual Agents and Flow Designer, crafting real-time Angular dashboards, and shipping everything from Discord bots to stock portfolio trackers. Experienced across NielsenIQ, Innoart Technologies, and CubeSimple.
Experience
CubeSimple
ServiceNow Developer
09/2025 - Present
Implemented Now Assist AI to streamline incident and request submission. Designed and deployed Virtual Agent conversations and Flow Designer automations to accelerate ticket resolution across Microsoft Teams and the Service Portal, improving self-service adoption and user experience.
- JavaScript
- NowAgent
- Scripting
Innoart Technologies
Software Engineer
08/2023 - 06/2025
Delivered two end-to-end Angular applications, integrating RESTful APIs to provide performant and consistent user experiences. Collaborated with backend teams to define and document API contracts in Swagger/OpenAPI, ensuring reliable, testable, and maintainable client–server communication.
- Angular
- TypeScript
- REST APIs
- Swagger
NielsenIQ (NIQ)
Front-End Developer (Internship)
02/2023 - 05/2023
Developed responsive Angular components using TypeScript, HTML, and SCSS, contributing to UI quality and maintainability. Supported debugging, refactoring, and styling efforts to align with design guidelines and improve usability.
- TypeScript
- HTML
- SCSS
- Angular
Projects
Market Data Portfolio
July 2025 - Present
Built a production-grade stock portfolio web application with real-time market data, dynamic holdings tracking, and transaction journaling. Implemented a balance calculator, customizable data grids with sorting and filtering, and automated refresh to keep views current. Delivered a responsive Angular UI with sticky headers, modal workflows, and mobile-first layouts.
- Angular
- TypeScript
- RxJS
- SCSS
- HTML5
- REST APIs
- Responsive Design
- UI/UX
- State Management
- Web Animations
FormatLens — JSON & Technical Text Inspector
Aug 2026 - Present
Built a privacy-first Microsoft Edge and Google Chrome extension that turns dense JSON, logs, API responses, and technical text into a readable side-panel workspace without leaving the source page. Designed for real troubleshooting scenarios—including ServiceNow request payloads—with selection, focused-field, and Pick Element extraction; escaped and nested JSON detection; syntax-highlighted Pretty, collapsible Tree, and Raw views; search across keys, values, text, and JSON paths; and precise value or path copying. All content is processed locally with no backend, analytics, or data transmission.
- JavaScript
- Manifest V3
- Edge Extensions
- Chrome Extensions
- Browser Side Panel
- DOM Extraction
- JSON
- ServiceNow
- Privacy by Design
Transcript Capture for Teams
Aug 2026 - Present
Built a privacy-first Microsoft Edge extension to solve a recurring workplace problem: reliably saving completed Microsoft Teams meeting transcripts for follow-up, documentation, and knowledge sharing. The extension is started explicitly by the user, navigates Teams' virtualized transcript list in both directions to capture every available row, verifies coverage and flags missing rows, then exports ordered speaker names, timestamps, transcript text, and transcription events as a local plain-text file. All processing stays in the selected browser tab—no accounts, analytics, remote services, or third-party data transfer.
- JavaScript
- Microsoft Edge Extension
- Browser APIs
- DOM Automation
- Data Validation
- Privacy by Design
- UX
- Microsoft Teams
NowLayer — Game-Safe Media Overlay
Jul 2026 - Present
Designed and built a standalone Windows desktop application that keeps music controls, live now-playing details, and compatible video Picture-in-Picture visible above games and everyday apps—reducing the need to Alt+Tab. Implemented a lockable click-through overlay so mouse input passes safely to the game, configurable hotkeys, layout and opacity controls, system-tray operation, and clock, countdown, and alarm utilities. Added clear compatibility boundaries for windowed and borderless games, exclusive fullscreen, media-session support, and protected video capture.
- Electron
- JavaScript
- Windows Media Sessions
- Desktop Capture
- Picture-in-Picture
- Global Hotkeys
- Desktop UX
- Windows
Buff Discord Music Bot
Aug 2024 - Dec 2024
Developed a feature-rich Discord music bot with queue management, loop modes, and granular playback controls. Integrated YouTube and Spotify sources with FFmpeg-based streaming to enable stable, low-latency playback. Containerized with Docker for reproducible deployments and simplified operations.
- Python
- Discord API
- FFmpeg
- YouTube API
- Spotify API
- AsyncIO
- Slash Commands
- Docker
- Logging
Microsoft Rewards Automation
Jan 2024 - Feb 2024
Authored a Python automation utility to complete daily Microsoft Rewards tasks using Selenium-driven browser flows. Added configurable delays, error handling, and structured logging to improve reliability and repeatability. Reduced manual effort while ensuring consistent task completion.
- Python
- Selenium
- Web Automation
- XPath/CSS Selectors
- Error Handling
- Logging
- Configuration
RP Server Development
Jun 2022 - Feb 2023
Architected and developed a GTA V roleplay server on RAGE Multiplayer featuring jobs, housing, vehicles, and economy systems. Emphasized scalable server logic, persistent data models, and engaging gameplay loops. Implemented modular features to simplify ongoing updates and community-driven expansions.
- C#
- JavaScript
- RAGE Multiplayer
- Server Architecture
- Gameplay Systems
- Economy Systems
- Relational Database
- HTML
- CSS
Nominated as Best Project
Calendar Event Manager
Jun 2022 - Jul 2022
Built a desktop application to create, update, and manage Google Calendar events with secure account integration. Designed an intuitive interface with clear event forms, date pickers, and actionable status feedback. Streamlined routine scheduling to reduce friction and user error.
- Python
- Tkinter
- Google Calendar API
- OAuth 2.0
- Desktop UI
Education
B.E. - CSE
Sathyabama Institute of Science and Technology
Mar 2019 - Mar 2023
Score: 84%12th CBSE - PCM & Computer Science
Alwin Memorial Public School
Mar 2018 - Mar 2019
Score: 79%10th CBSE
Alwin Memorial Public School
Mar 2016 - Mar 2017
Score: 85%Skills & Technologies
HTML
CSS / SCSS
TypeScript
Angular
RxJS
UI/UX Design
Responsive Design
REST APIs
Node.js
Python
Selenium
Discord API
FFmpeg
Docker
Git & GitHub
Linux
MySQL
MongoDB
WebSockets / Socket.io
OAuth 2.0 & Google APIs
C#
ServiceNow Platform
Virtual Agent
Flow Designer
Achievements
Google Hashcode
03/2022 - 04/2022
Team Rank- 1135th (score-2389404)
Google Kickstart
03/2022 - 04/2022
Round A- 11942nd and Round B- 5717th
Code Kaze
02/2022 - 03/2022
National Rank : 1165th, College Rank : 1st, Graduation Year Rank [All India] : 775th